In-Kind Donations FAQ

Does everything need to be new? What about used items?

InterAct accepts new and gently used donations – including, but not limited to women’s clothing, shoes and accessories and household items. Please bring donations in small, easy to manage bags or on hangers.

InterAct is unable able to accept the following items regardless of their condition.

• Bedding
• Books
• Cassette players and tapes
• Children’s clothing
• Computers and printers
• Cribs, high chairs, car seats
• Draperies
• Magazines
• Men’s clothing
• Personal hygiene items that have been opened and/or used
• Stereo equipment
• Televisions
• Toys, stuffed toys, dolls or yard toys
• Undergarments
• VCRs and VHS tapes

Where/when can I bring donations? Do I need to make an appointment?

Donations can be dropped off at InterAct’s Pass It On Thrift Store located in Raleigh and Fuquay-Varina. No appointment is necessary.

Is there parking available?

There are designated donor parking spaces in front of the building in both Raleigh and Fuquay-Varina.

Will someone be available to help me?

In an effort to keep the store running smoothly and efficiently and provide great customer service, our staff are unable to leave the store unattended to help unload donations from vehicles.

Do you do pick-ups or do we need to deliver the donations ourselves?

InterAct is unable to do pick-ups due to limited staff capacity. All donations must be delivered.

Can I get a receipt for my donation for tax purposes?

InterAct is recognized as a tax-exempt, 501 (c)(3) charity by the IRS (EIN: 58-1320613) and your contribution is deductible to the extent allowed by law. Donation receipts are available for donors to fill out when making a donation.  Pass It On Thrift Store is unable to provide a donation receipt for any donations dropped off after hours.

I would like to make a specific donation but I do not see it on your list, can I still bring it?

Mostly likely yes! We gladly accept most donations as long as they are new and/or gently used. This list represents only our urgent or most common needs. Please call  919-865-1601 to share additional information about your donation.

Can we mail our gifts to you?

Checks or money orders can be mailed to:

InterAct

1012 Oberlin Road, Suite 100

Raleigh, NC 27605

To learn more about how to give to InterAct READ HERE>>.

I have donations but would like to give them directly to the women and children. Is this possible?

Since the individuals and families we serve are often transitioning out of dangerous situations, we ensure that their identities are kept confidential. Therefore, it is not possible for donors to meet the women and children who will benefit from their contributions.

I have additional questions, who can I contact?

We would be more than happy to answer any questions you might have. Please email or call 919-865-1601 to speak to a representative from InterAct about your donation.