In-Kind Donations FAQ

Does everything need to be new? What about used items?

InterActs only accepts new and unopened full-size hygiene and food products.

InterAct accepts new and gently used donations of women’s clothing, shoes and accessories.

InterAct is UNABLE  to accept the following items regardless of their condition.

  • Bedding/Linens
  • Books
  • Breast Pumps (New or Used)
  • Cassette Players and Tapes
  • Children’s Clothes
  • Opened/ used cleaning items
  • Computers or Printers
  • Cribs, high chairs, car seats
  • Draperies
  • Magazines
  • Men’s Clothing
  • Maternity Clothing
  • Hygiene items that have been opened and/ or used
  • Stereo equipment
  • Swimsuits
  • Televisions
  • Towels
  • Toys, stuffed toys, dolls, and yard toys
  • Travel-size toiletries (New or Used)
  • Undergarments
  • VCRs and VHS tapes

This list above is to be used as a guideline. 

There may be other items we will need to turn down due to size, conditions or suitability.


Where/when can I bring donations? Do I need to make an appointment? YES, DONATION DROP-OFFS ARE BY APPOINTMENT ONLY!

Where/when can I bring donations? Do I need to make an appointment?

Donations can be dropped off at InterAct’s Pass It On Thrift Store in Raleigh and Fuquay-Varina. If you have a large In-Kind Donation, please let us know so that we can ensure there is staff to help!

Pass It On Thrift Store-Raleigh Pass It On Thrift Store-Fuquay-Varina
1012 Oberlin Road 309 S. Main Street
Raleigh, NC 27605 Fuquay-Varina, NC 27526
919-865-1601 919-557-8020
Hours Hours
Tuesday – Friday from 10 am to 5 pm Tuesday – Friday from 10 am to 4 pm

Is there parking available?

There are designated donor parking spaces in front of the building in both Raleigh and Fuquay-Varina.

Will someone be available to help me?

To keep the store running smoothly and efficiently and provide great customer service, our staff cannot leave the store unattended to help unload donations from vehicles.

Do you do pick-ups, or do we need to deliver the donations ourselves?

InterAct is unable to do pick-ups. All donations must be delivered.

Can I get a receipt for my donation for tax purposes?

InterAct is recognized as a tax-exempt, 501 (c)(3) charity by the IRS (EIN: 58-1320613), and your contribution is deductible to the extent allowed by law. Donation receipts are available for donors to fill out when donating.  Pass It On Thrift Store cannot provide a donation receipt for any donations dropped off after hours.

I want to make a specific donation but I do not see it on your list, can I still bring it?

If you have a question about a donation you do not see on our list, please email or call beforehand: or 919-865-1601.

I have donations but would like to give them directly to the clients served. Is this possible?

Since the individuals and families we serve often transition out of dangerous situations, we keep their identities confidential. Therefore, donors can’t meet the clients who will benefit from their contributions.

I have additional questions. Who can I contact?

We would be more than happy to answer any questions you might have. Please email or call 919-865-1601 to speak to a representative from InterAct about your donation.