Volunteering Frequently Asked Questions

Volunteering Frequently Asked Questions

Thank you for your interest in volunteering. Below you will find answers to our most commonly asked questions.


How do I become a volunteer?

Before volunteering, you must first attend a Volunteer Information Session. There, you’ll receive valuable information about how to become a volunteer with InterAct.


What kinds of things can volunteers do?

We offer a variety of volunteer opportunities that include working directly with the individuals and families we serve, going out into the community or helping with special events. Please view our current individual volunteer opportunities for a list of what’s available.


What volunteer opportunities do you have for groups?

Group volunteer opportunities are organized on an as need basis and vary depending on the season and availability. Past projects have included organizing donation closets, painting and gardening projects, spring cleaning or special events. Most of our group and corporate volunteer opportunities are best suited for smaller groups of 5-8 volunteers. Learn more about InterAct’s Group and Corporate Volunteer Opportunities here.


How old do I have to be to volunteer?

InterAct provides volunteer opportunities for individuals 14 years of age and up. Please view our current individual volunteer opportunities for a list of available positions and age requirements.


Are there evening and weekend volunteer opportunities?

Yes, we have volunteer opportunities available seven days a week and in the evenings until 8 pm.


Now that I’ve been to InterAct’s information session, what next?

Now that you have attended our information session and received a Volunteer application,  return it to the Volunteer & Community Engagement  Coordinator at your earliest convenience.  If you are interested in becoming a Program Volunteer, please take an application and be sure to return it with your three written recommendation letters attached.  You may email to your application and information to volunteer@interactofwake.org or by mail/drop-off to:


ATTN: Volunteer & Community Engagement  Coordinator

1012 Oberlin Road, Suite 100

Raleigh, NC 27605

Once we receive your completed application, we will review it and contact you to schedule an interview.  Interviews are held at InterAct and typically last 45 mins – 1 hour.


What is the 20-hour Core Training program?

This is a mandatory training program that every InterAct employee and Program Volunteer must attend to work directly with clients or in the community as a presenter. The training is facilitated by InterAct staff and community guests. The training’s take place from 9:00 am – 5:00 pm for three Saturdays, plus one Sunday afternoon, and cover the following topics:

  • Domestic Violence 101
  • Effects of Domestic Violence on Children
  • Rape/Sexual Assault 101
  • Client Diversity/Cultural Competence
  • Legal Topics


How often is the 20-hour Core Training program held?

The training generally occurs four times a year – January, May, August, and October -and is held at InterAct’s main office. The Topic Training sessions take place on the last day of the Core Training.


Do I need to have any volunteer experience?

No, we take volunteers from all different backgrounds. No experience is necessary. Just a willingness to serve.


Do you perform a background check on volunteers?

Yes, a background check is required on all volunteers older than 16 years of age. This is to ensure the safety of all our volunteers, as well as our staff and guests. The Volunteer Coordinator will provide information on locations and processes. Thank you for your cooperation.


Do you have a question you didn’t see answered here? Contact us at volunteer@interactofwake.org and we will be happy to answer all your questions.