Volunteering Frequently Asked Questions

Volunteering Frequently Asked Questions

Thank you for your interest in volunteering. Below you will find answers to our most commonly asked questions.

How is COVID-19 affecting volunteer opportunities? Can I still get involved right now?

Most of our volunteer roles are entirely on hold right now. For folks who want to get involved in the short-term, please visit our Urgent Needs list. If you’d like to get involved in a longer-term way, please click here for more information on next steps. Please know that it may be a while before we can take on additional volunteers. We greatly appreciate your patience, understanding, and eagerness to help!

How do I become a volunteer?

Typically, you must first attend a Volunteer Information Session. However, due to COVID-19, that’s not always the case. Find out how to proceed and get the latest updates here!

What kinds of things can volunteers do?

We offer a variety of volunteer opportunities that include working directly with the individuals and families we serve, going out into the community or helping with special events. Please view our current individual volunteer opportunities for a list of what’s available.

What volunteer opportunities do you have for groups?

Group volunteer opportunities are organized on an as need basis and vary depending on the season and availability. Past projects have included organizing donation closets, painting and gardening projects, spring cleaning or special events. Most of our group and corporate volunteer opportunities are best suited for smaller groups of 5-8 volunteers. Learn more about InterAct’s Group and Corporate Volunteer Opportunities here.

How old do I have to be to volunteer?

InterAct provides volunteer opportunities for individuals 14 years of age and up. Please view our current individual volunteer opportunities for a list of available positions and age requirements.

Are there evening and weekend volunteer opportunities?

Yes, we have daytime, evening, overnight, and weekend opportunities.

Now that I’ve been to InterAct’s information session, what next?

The next step is to complete and return your application. During COVID-19, please email it (along with recommendations if it’s a Program Volunteer Application) to volunteer@interactofwake.org. Someone will be in touch with you within a week or so to either set up an interview or confirm that we are setting aside your application until we have an opportunity that matches your interests and availability.

What is the 20-hour Core Training program?

This is a mandatory training program that every InterAct employee and Program Volunteer must attend to work directly with clients or in the community as a presenter. The training is facilitated by InterAct staff and community guests. The training’s take place from 9:00 am – 5:00 pm for three Saturdays, plus one Sunday afternoon, and cover the following topics:

  • Domestic Violence 101
  • Effects of Domestic Violence on Children
  • Rape/Sexual Assault 101
  • Client Diversity/Cultural Competence
  • Legal Topics

How often is the 20-hour Core Training program held?

The training generally occurs four times a year – January, May, August, and October -and is held at InterAct’s main office. The Topic Training sessions take place on the last day of the Core Training.

Do I need to have any volunteer experience?

We don’t require that someone has volunteer experience. That being said, we do look for volunteers who have a basic understanding of domestic and sexual violence, why these issues occur, and how to best support survivors. This helps ensure that we don’t cause any additional harm to those we serve.

Do you perform a background check on volunteers?

Yes, a background check is required on all volunteers older than 16 years of age. This is to ensure the safety of all our volunteers, as well as our staff and guests. The Volunteer Coordinator will provide information on locations and processes. Thank you for your cooperation.

Do you have a question you didn’t see answered here? Contact us at volunteer@interactofwake.org and we will be happy to answer all your questions.